Return & Refund Policy

Welcome to Auranow.online. We value your trust and strive to provide high-quality products and excellent customer service.

Returns

We accept returns within 7 days of receiving your order if:

• The item is damaged or defective.

• You received the wrong product.

• The item is unused, in its original packaging, and in resalable condition.

Items that have been used, damaged by the customer, or returned without original packaging may not be eligible for a refund or exchange.

Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

If approved, your refund will be processed using the original payment method within 7–10 business days.

Shipping charges are non-refundable unless the return is due to our mistake.

Exchanges

We only replace items if they are defective, damaged, or incorrect.

Return Shipping

Customers are responsible for return shipping costs unless the item received is incorrect or damaged.

Contact Us

For any return or refund inquiries, please contact us:

Auranow.online
Phone: 0337-2143116